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Our Privacy Policy

We do not sell, trade, or rent your personal information to others.

We are committed to protecting your privacy and we take our responsibilities regarding the privacy of your personal information seriously. This policy explains how we use any information and thus protect your privacy.

Find Hotel provides a mechanism for browsing and comparing hotels from multiple booking agents. Our partner agents provide the online booking facilities. When you book using one of their secure servers, your information is sent to them directly. All of the agents we use offer best possible and latest secure server software (SSL) available. This encrypts all of your personal details and means that your information, including your name, address, and credit or debit card number, cannot be read as it travels over the internet.

Your information is then held only with the agent and not with us. Designated employees only have access to your information in order to process your booking. As required by the UK Data Protection Acts of 1984 and 1998, they follow strict security procedures in the storage and disclosure of information which is passed to them, to prevent unauthorised access and use of your information.

What information is collected? How is it used?

  • When Booking

    The agents require certain information to allow them to pass on your hotel booking for processing and to notify you with the booking confirmation. When you book, they collect your name, address and contact email address, as well as your credit/debit card number and expiry date which is then passed directly to the hotel. They also ask for your telephone number so that a customer support representative can contact you if there is a question or issue concerning your reservation.

  • Special offers

    From time to time we may have special deals that may be of interest to you. You may subscribe to receive these offers but unless you do, we will not send unsolicited e-mail messages.

  • Site tracking

    Tracking may be used to monitor customer traffic patterns and site usage. This helps us to develop the design and layout of our site to better meet the needs of our customers. This software does not enable us to capture any personally identifying information.

  • Sharing information

    We will never disclose information about guests to any other person or organisation without their consent unless there is an emergency situation that requires it or they are legally required to do so.

  • Your consent

    In using our web site, you consent to the collection and use of this information by both ourselves and our agents in the ways described above.